WORDENCE LIMITED (trading as “Paragon WebStars”) (“Paragon WebStars”, “we”, “us”, “our”) is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you:
visit or use our website,
contact us about a project or services, or
work with us as a client or partner
(collectively, the “Services”).
Company Number: 16751874
Registered Office: 50 Princes Street, Ipswich, England, IP1 1RJ
Contact Email: info@paragonteam.pro
For the purposes of the UK General Data Protection Regulation (“UK GDPR”) and, where applicable, the EU GDPR, WORDENCE LIMITED is the data controller of your personal data processed in connection with the Services.
The type of personal data we collect depends on how you interact with us.
When you contact us, request information, or engage us for services, we may collect:
Name and contact details (for example, full name, email address, phone number);
Company name, role/position, and basic business details;
Project-related information that you choose to share with us;
Your preferences and communication settings;
How you heard about us (for example, search engine, referral, social media) and, where relevant, your industry or business type.
We use this information to communicate with you, understand your needs, and provide our services effectively.
When we issue invoices or receive payments, we may process:
Billing name and address;
Company registration and VAT or tax numbers (where applicable);
Basic payment-related information (such as invoice details, transaction references, amount and date of payment).
We do not process or store full payment card details on our own systems. Where card payments are used, they are handled securely by our payment service providers in accordance with their own terms and privacy policies.
When you visit our website or interact with our online resources, we may automatically collect:
IP address and approximate location (country/region);
Browser type, device type, operating system, and language settings;
Pages visited, time and date of visits, time spent on pages;
Referring and exit pages, clickstream data;
Error logs and performance data.
This information helps us operate, secure, and improve our website and Services.
We use cookies and similar technologies on our website to:
enable the site to function properly;
remember certain preferences;
analyse how visitors use the site;
support optional marketing or measurement, where enabled.
More detail is provided in the Cookies section below and/or in a separate Cookie Policy.
If you communicate with us by email or through other channels (for example, contact form), we will process:
the content of your message and any attachments you provide;
your contact details;
internal notes about how we handled your enquiry.
We keep this to respond to you and maintain a record of communications.
We do not intentionally collect special category data (such as health information) or data relating to children. If you believe we have received such data in error, please contact us and we will delete it where appropriate.
We use your personal data for the purposes described below.
We use personal data to:
respond to enquiries and provide information about our Services;
discuss, plan, and deliver development, consulting, or marketing projects;
manage our relationship with you or your organisation;
issue invoices and process payments;
provide technical and client support.
Legal basis: Performance of a contract or to take steps prior to entering into a contract (Article 6(1)(b) UK GDPR).
We use technical and usage data to:
operate, maintain, and secure our website and infrastructure;
understand which pages or content are most frequently visited;
troubleshoot issues and improve user experience;
analyse how visitors find us (for example, “how you heard about us” and industry information) to improve our marketing and outreach.
Where possible, we use aggregated or anonymised data for these purposes.
Legal basis: Our legitimate interests in operating, improving, and growing a secure and effective business and website (Article 6(1)(f) UK GDPR).
We may use your contact details to:
respond to your messages and requests;
send service-related notifications (for example, about project updates, invoices, or key changes);
provide important information about changes to this Privacy Policy or our Terms of Service.
Legal basis: Performance of a contract and/or our legitimate interests in maintaining client and prospect relationships.
Where permitted by law, we may send you occasional updates about our services, case studies, or content that we think could be relevant to you.
Depending on the situation and your location, we may rely on:
Consent (for example, where you actively opt in); or
Legitimate interests (for example, where we have an existing business relationship and local laws allow this).
You can opt out of marketing communications at any time by using the unsubscribe link in our emails or by contacting us at info@paragonteam.pro
.
We may process personal data to:
comply with our legal and regulatory obligations (for example, tax and accounting rules);
maintain appropriate business and financial records;
prevent, detect, and investigate fraud, abuse, or security incidents;
establish, exercise, or defend legal claims.
Legal basis: Legal obligation (Article 6(1)(c) UK GDPR) and/or our legitimate interests in protecting our rights, business, and clients (Article 6(1)(f) UK GDPR).
Under UK GDPR, we rely on the following legal bases:
Performance of a contract – where processing is necessary to perform a contract with you or to take steps at your request before entering into a contract;
Legitimate interests – where processing is necessary for our legitimate business interests and these interests are not overridden by your rights and interests (for example, website security, analytics, improving services, client relationship management);
Legal obligation – where processing is necessary to comply with a legal requirement;
Consent – where you have given clear and informed consent (for example, certain marketing or non-essential cookies, where required).
Where we rely on consent, you may withdraw your consent at any time. This will not affect processing that has already taken place based on consent before its withdrawal.
We do not sell your personal data.
We may share your data with the following categories of recipients, only where necessary and subject to appropriate safeguards:
We work with trusted third-party service providers who help us run our business and provide our Services, for example:
hosting and infrastructure providers;
email and communication platforms;
analytics and performance tools;
payment and billing processors;
professional advisors (for example, accountants, lawyers).
These providers process personal data on our behalf and are contractually required to protect it and use it only as instructed.
We may disclose information where required to do so by law, or where we reasonably believe that such disclosure is necessary to:
comply with a legal obligation or lawful request;
protect the rights, property, or safety of Paragon WebStars, our clients, or others;
prevent or investigate possible wrongdoing.
If we are involved in a merger, acquisition, restructuring, or sale of assets, personal data may be transferred as part of that transaction, in accordance with data protection laws. We will notify you if your personal data becomes subject to a materially different privacy policy as a result of such a transaction.
We are based in the United Kingdom. Some of our service providers or partners may be located outside the UK and the European Economic Area (“EEA”).
Where personal data is transferred outside the UK/EEA and the destination country is not deemed to provide an “adequate” level of data protection, we implement appropriate safeguards, such as:
standard contractual clauses (SCCs) approved by the European Commission and/or the UK International Data Transfer Agreement (IDTA); and/or
other lawful transfer mechanisms under UK GDPR.
if you would like more information about how we protect personal data in the context of international transfers.
We retain personal data only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, or for longer where required or permitted by law (for example, for tax and accounting purposes).
In general:
Contact and business data (e.g. enquiries, client records) – kept for the duration of our relationship and for a reasonable period afterwards (for example, up to 3–6 years) to maintain records and handle potential disputes;
Billing and payment data – retained for the period required by tax and accounting laws (often up to 6 years from the end of the relevant financial year);
Technical and usage data – kept for a shorter period (for example, up to 12–24 months) for security, performance, and analytics purposes;
Communications and support records – retained as long as necessary to handle your enquiry and for a reasonable period afterwards.
We may retain anonymised or aggregated data (which cannot reasonably be linked back to you) for longer periods for business and analytical purposes.
When personal data is no longer needed, we will securely delete it or anonymise it.
We implement appropriate technical and organisational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access. These measures may include:
access controls and authentication measures;
secure configurations and encryption where appropriate;
regular software updates and security monitoring;
restricted access to personal data on a need-to-know basis.
However, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to protect your personal data, we cannot guarantee absolute security.
If you believe that your personal data may have been compromised in connection with our Services, please contact us immediately at info@paragonteam.pro
.
Under UK GDPR (and, where applicable, EU GDPR), you may have the following rights in relation to your personal data:
Right of access – to request confirmation as to whether we process your personal data and to obtain a copy of it;
Right to rectification – to request correction of inaccurate or incomplete data;
Right to erasure – to request deletion of your personal data in certain circumstances;
Right to restriction of processing – to request that we limit the processing of your data in certain situations;
Right to data portability – to receive personal data you have provided to us in a structured, commonly used, machine-readable format and to transmit it to another controller, where technically feasible;
Right to object – to object to processing based on our legitimate interests, and to object at any time to processing for direct marketing;
Right to withdraw consent – where we rely on consent, you may withdraw it at any time.
To exercise any of these rights, please contact us at info@paragonteam.pro
. We may need to verify your identity before responding to your request.
You also have the right to lodge a complaint with a supervisory authority. In the UK, this is:
Website: https://ico.org.uk
Telephone: +44 303 123 1113
If you are located in the EEA, you may contact your local data protection authority.
We use cookies and similar technologies to:
enable core site functionality;
remember user preferences;
analyse website traffic and usage patterns;
support optional marketing and measurement (where enabled).
Depending on your location and applicable law:
some cookies (strictly necessary) may be set without your consent;
others (analytics, marketing) may require your consent, which we obtain via a cookie banner or preferences tool.
You can manage your cookie preferences via our banner or your browser settings. Disabling certain cookies may impact your experience or the functionality of parts of our website.
More detailed information may be provided in a separate Cookie Policy available on our website.
Our website and communications may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those third-party sites.
We encourage you to review the privacy policies of any third-party sites or services you visit.
Our Services are intended for business users and are not directed at children under the age of 18.
We do not knowingly collect personal data from children under 18. If you believe that a child has provided personal data to us, please contact us and we will take appropriate steps to remove such data where required.
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements.
When we make material changes, we will:
post the updated Privacy Policy on this page; and
update the “Last updated” date at the top.
Where appropriate, we may also notify you by email or through the Services.
Your continued use of our Services after the updated Privacy Policy becomes effective will constitute your acceptance of those changes.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Registered Office: 50 Princes Street, Ipswich, England, IP1 1RJ
Email: info@paragonteam.pro