These Terms of Service (“Terms”) govern your access to and use of services provided by WORDENCE LIMITED, a private limited company registered in England and Wales and trading as “Paragon WebStars” (“Paragon WebStars”, “we”, “us”, “our”).
Company Name: WORDENCE LIMITED
Company Number: 16751874
Registered Office: 50 Princes Street, Ipswich, England, IP1 1RJ
Contact Email: info@paragonteam.pro
By using our services, you enter into a binding agreement with WORDENCE LIMITED on the basis of these Terms.
These Terms should be read together with our Privacy Policy and Refund Policy, which explain how we handle personal data and how refunds are managed.
By accessing or using our website, communicating with us about a project, or engaging us to provide services, you:
If you do not agree with these Terms, you must not use or access our services.
WORDENCE LIMITED, trading as Paragon WebStars, provides professional digital services, which may include:
Specific services, deliverables, timelines, and pricing are usually set out in a separate written agreement, statement of work, proposal, or order form (each, a “Service Agreement”). In the event of any conflict between these Terms and a signed Service Agreement, the terms of the Service Agreement will prevail for that engagement.
We do not provide regulated financial, legal, or investment advice.
When you use our website or engage us to provide services, you agree to:
Provide accurate information
Provide accurate, complete, and up-to-date information as reasonably requested by us for the provision of services.
Inform us promptly if any relevant information changes.
Account and access security (if applicable)
Keep any credentials, access tokens, or shared logins secure and confidential.
Notify us promptly if you suspect unauthorised access or misuse of any account or credentials used in connection with our services.
Lawful use
Use our services only for lawful purposes and in compliance with all applicable laws and regulations.
Not use our services to create, host, or promote unlawful, harmful, or misleading content.
Technical cooperation
Provide reasonable cooperation, access, and information (including access to relevant systems, tools, or accounts) as needed for us to perform the services.
Ensure that any access you grant to third-party platforms (for example, ad accounts, analytics tools, hosting) is authorised and does not breach those platforms’ terms.
Respect for intellectual property
Respect our intellectual property rights and those of third parties.
Not attempt to copy, reverse engineer, or otherwise misuse our proprietary tools, code, or processes.
You must not use our services (including any websites, tools, or systems we provide) to:
engage in illegal activities, including fraud, money laundering, or unlawful advertising;
distribute content that is defamatory, hateful, discriminatory, incites violence, or infringes privacy rights;
promote or facilitate spam, unauthorised bulk messaging, or deceptive traffic practices;
infringe third-party intellectual property rights, including unlicensed use of copyrighted content, trademarks, or logos;
manipulate, artificially inflate, or misrepresent traffic, clicks, conversions, or other performance metrics;
attempt to gain unauthorised access to any system, network, or data;
interfere with or disrupt the integrity or performance of our systems or third-party platforms we use.
We reserve the right to suspend or terminate services if we reasonably believe that your use of our services breaches this Acceptable Use section or applicable law.
All content, features, and functionality that we develop or provide as part of our own platforms and brand — including, but not limited to, our website design, text, graphics, logos, trade names, trademarks, underlying software, and code — are the property of WORDENCE LIMITED or our licensors and are protected by copyright, trademark, and other intellectual property laws.
Except as expressly allowed in a Service Agreement or these Terms, nothing grants you any rights in or to our trademarks, logos, brand names, or underlying tools and technology. All such rights are reserved.
For client projects:
Client Materials – You retain ownership of all materials you provide to us (for example, existing code, content, brand assets, data), and you grant us a non-exclusive licence to use those materials solely for the purpose of providing the services.
Deliverables – Unless otherwise agreed in writing in a Service Agreement:
upon full payment of all agreed fees, you receive a licence (or, where explicitly agreed, ownership) to use the deliverables we create for you (for example, code, designs, copy, documentation) for your internal business purposes and for operating your products and services;
we may retain a copy of the deliverables and underlying work for backup, record-keeping, and legal/compliance purposes.
If a Service Agreement specifies a different IP arrangement (for example, full assignment of copyright upon payment), those specific terms will prevail for that project.
Unless you explicitly object in writing, you grant us the right to:
reference your name and brand as a client; and
display non-confidential parts of the work (for example, public-facing websites or apps) in our portfolio, case studies, and marketing materials.
We will not disclose confidential information or commercially sensitive data in such materials.
Details of pricing, payment terms, and invoicing are usually set out in the relevant Service Agreement, proposal, or invoice.
In general:
fees are payable in the currency and within the time period stated on the invoice or Service Agreement;
late payment may result in suspension or delay of services until outstanding amounts are paid;
third-party costs (such as domain registrations, hosting, advertising spend, paid tools) will either be billed directly to you by the third party or recharged to you as specified in the Service Agreement.
Refunds are handled in accordance with our Refund Policy, which forms part of these Terms and is available on our website. Nothing in these Terms or in our Refund Policy affects your statutory rights where applicable consumer protection laws apply.
We may:
modify, update, or improve the way we deliver our services;
change or discontinue certain features, tools, or processes;
perform maintenance or upgrades that may temporarily affect availability.
For ongoing or long-term engagements, we will use reasonable efforts to minimise disruption and will inform you in advance of any significant changes that might materially impact the delivery of services, where practicable.
We do not guarantee that any website or system we build or maintain will be available without interruption or free from errors at all times, as availability can depend on hosting providers, third-party services, and factors outside our control.
While we work to high professional standards, you acknowledge that:
digital, marketing, and traffic-related results can be affected by many external factors (such as competition, market conditions, platform policies, and user behaviour);
we cannot and do not guarantee specific outcomes such as particular conversion rates, revenue levels, or return on investment (ROI), unless this is explicitly agreed in writing in a Service Agreement.
Except where expressly stated otherwise in a written agreement, the services are provided on an “as is” and “as available” basis, without any warranties or representations as to performance, fitness for a particular purpose, or non-infringement, to the extent permitted by law.
Nothing in these Terms limits or excludes liability where such limitation or exclusion is prohibited by law, including for:
death or personal injury caused by negligence;
fraud or fraudulent misrepresentation;
any other liability that cannot be excluded under applicable law.
Subject to the above and to the maximum extent permitted by law:
Exclusion of certain damages
We shall not be liable for any indirect, incidental, consequential, special, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business opportunities, arising out of or in connection with your use of our services.
Cap on liability
Our total aggregate liability arising out of or in connection with any services provided to you (whether in contract, tort, negligence, or otherwise) shall be limited to the total amount of fees you have paid to us for the specific services giving rise to the claim during the three (3) months immediately preceding the event on which the claim is based.
If you are a consumer and local consumer protection laws grant you additional mandatory rights, these limitations and exclusions apply only to the extent permitted by those laws.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Our Privacy Policy, available on our website, explains in detail:
what personal data we collect;
how and why we use it;
the legal bases for processing;
how we share and protect data;
your rights as a data subject.
By using our services, you acknowledge that we will process personal data in line with our Privacy Policy.
If you provide us with personal data of third parties (for example, users, customers, or staff), you are responsible for ensuring that you have a lawful basis to share such data with us and that any required notices or consents are in place.
Our services may involve or rely on third-party platforms and tools (for example, hosting providers, ad networks, analytics tools, email services).
You acknowledge that:
we do not control the terms, policies, or availability of third-party services;
your use of those third-party services may be subject to additional terms and privacy policies, which you should review;
we are not responsible for downtime, changes, or issues caused by third-party providers, although we will use reasonable efforts to help address such issues where they affect our services.
Either party may terminate a Service Agreement or engagement:
in accordance with any notice period specified in the relevant contract; or
if the other party materially breaches the agreement and fails to remedy that breach within a reasonable time after written notice.
We may suspend or restrict services immediately, with or without notice, if:
you fail to pay fees when due;
we reasonably suspect fraud, abuse, or a material breach of these Terms;
we are required to do so by law or by a competent authority.
On termination:
you remain liable for any outstanding fees for work performed and agreed third-party costs;
we may retain records and copies of deliverables for legal, accounting, and backup purposes, subject to applicable data protection laws.
We may update or modify these Terms from time to time, for example, to reflect changes in our services, business practices, or legal requirements.
When we make material changes, we will:
update the “Last updated” date at the top of these Terms; and
where appropriate, notify you by email or via our website.
Your continued use of our services after the updated Terms have taken effect will constitute your acceptance of the changes. If you do not agree to the updated Terms, you should cease using our services.
These Terms and any disputes or claims arising out of or in connection with them, or their subject matter or formation, shall be governed by and construed in accordance with the laws of England and Wales, without regard to conflict of laws principles.
You and WORDENCE LIMITED agree that the courts of England and Wales shall have exclusive jurisdiction over any such disputes or claims, subject to any mandatory rights you may have as a consumer under the laws of your country of residence.
If you have any questions about these Terms or our services, please contact us:
Trading as: Paragon WebStars
Registered Office: 50 Princes Street, Ipswich, England, IP1 1RJ
Email: info@paragonteam.pro